Delete Your IdePay Account

This public page is available permanently at https://idepay.org/delete-account.

Processing time: Account deletion requests are reviewed and processed within 7 business days.

How to request deletion

Send a deletion request to IdePay support with the phone number or email linked to your account. We may contact you to verify ownership before deleting account data.

Email deletion request Contact support

What gets deleted

Personal data associated with your account will be deleted, except information that must be retained for fraud prevention, platform security, transaction records, dispute handling, or legal obligations.

What to include

Your full name.
The phone number or email linked to the IdePay account.
A clear statement that you want your account and associated personal data deleted.

Privacy details

Read the IdePay Privacy Policy for more information about how we handle data.